The Production Team Lead is responsible for coordinating daily production activities within production. This role oversees production staff, ensures operational efficiency, maintains quality and safety standards, and plays a key role in team development. The ideal candidate thrives in a fast paced environment, demonstrates excellent leadership, and contributes to a culture of teamwork, accountability, and high-performance craftsmanship in all aspects of production and custom framing. 

 Principle Duties and Responsibilities 

Supervise and support daily operations across the production floor 

Delegate tasks effectively to maintain balanced workloads and meet production targets 

Train, mentor, and develop new and existing production team members 

Monitor workflows to ensure timely and accurate order completion 

Inspect finished products to uphold quality control and resolve discrepancies as needed 

Collaborate with internal teams, including logistics and customer care, to coordinate production priorities 

Troubleshoot production issues and recommend or implement process improvements 

Maintain tools, equipment, and material availability for uninterrupted operations 

Promote and uphold a safe, organized, and clean working environment 

Enforce safety protocols and ensure team compliance with procedures 

Track and record production metrics such as output, quality, and team performance 

Provide regular updates to the Operations Leader regarding productivity, issues, and achievements 

Perform additional duties as assigned by the Operations Leader 

Competency Requirements (Knowledge, Skills and other Attributes) 

Strong leadership and team coordination abilities 

Proven ability to train, guide, and motivate team members 

High attention to detail with the focus on product quality and efficiency 

Excellent problem-solving and decision-making skills 

Strong organizational and time-management skills 

Effective verbal and written communication skills 

Ability to adapt to shifting priorities in a fast-paced environment 

Knowledge of custom framing or art fulfillment production processes (preferred) 

Familiarity with production tools and safety protocols 

Education, Training, Experience Requirements  

High school diploma or equivalent required 

Additional training or certification in leadership or production management (asset) 

3+ years of experience in a manufacturing or production environment 

1+ years of experience in a supervisory or team lead role 

Experience in custom framing or art-related industry is considered an asset

#SSLIP

#SSLI