A Better Job Starts Here
Clerical
Job Description
Key Responsibilities:
Provide housing assistance to applicants and residents experiencing housing instability.
Interview applicants and verify needed documentation in order to house new tenants and correctly process rental charges.
Process and maintain applications in SAC system and update applicant and resident information as needed.
Address applicant and resident inquiries regarding applications/waiting lists, rental payments, maintenance requests, etc.
Identify applicant and resident needs, provide information, initiate referrals, and counsel households on available resources to promote housing retention and stability, as well as healthy and safe living conditions.
Manage resident paperwork in accordance with VHA s policies and procedures for determination of family income, rent computations, adjustments, and recertifications. Assist with delinquent residents to secure overdue rents and implement eviction proceedings, if necessary.
Assist the Executive Director and Administrator with the development and implementation of resident programs aimed at enhancing financial literacy and economic self-sufficiency among residents.
Perform other responsibilities as needed to support the operations of the VHA.
Qualifications:
Minimum 3-5 years of experience working in an office or customer service setting. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational, communication, and interpersonal skills.
Ability to handle sensitive information with confidentiality and professionalism.
Experience in housing or social services is preferred but not required.
Ability to work independently with minimal oversight and as part of a team. Commitment to the mission and values of the Housing Authority of the City of Vidalia.
#SSLI
#SSLIP
